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Mentoring success story No1:

How to salvage capable colleague from meltdown

A. What was the problem?

Widely respected, hardworking candidate had become overstretched to breaking point and she needed to refocus on profit-generating activities. Keen sense of duty, strong work ethic and a reputation for reliably getting things done meant that Fiona* had become swamped by additional, less valuable responsibilities that no one else had time for. She found it impossible to say “no” to requests because she disliked letting her colleagues down. Her more critical deadlines were being missed. Fiona had become unwell and was taking more and more days off through stress and pressure.

B. How can desired long-term results be achieved in such a short time?

My holistic approach provides a menu of options for the candidate to pick and choose from, underpinned by great deal of experience of working with over 350 leaders and supported by the 1,700-page leadership manual that I have written over many years.

Step One is to ask good questions and listen carefully to the answers. Root issues underpinning anxiety/despair are rarely straightforward.

Step Two is to evaluate a candidate’s core strengths, weaknesses and stress points, which can vary from those widely perceived to be the case.

Step Three is to provide a toolbox of advanced communication, leadership and self-empowerment tips and techniques so that he/she can become decisive about how they can deliver value to their organisation/clients, plus a menu of tips for turning down fresh opportunities that risk taking up too much time when weighed against potential benefit. I work like a sniper. Working holistically, I typically devise eight behavioural themes for development over the four ‘live’ sessions that the candidate goes on to score and prioritise as one part of Session One.

C. How can desired results be achieved in such a short time? 

First one-hour ‘pre-session’ is delivered at no cost to your organisation, without cost or obligation, subject to location. Eight hours of mentoring – that’s one two-hour session paced four weeks apart. Inter-session ‘homework’ is rarely set apart from the need to read approximately 30-pages of bespoke notes issued after each session. Candidates are banned from taking their own session notes as it distracts them from the all-important thinking part. Investment in four x two-hour sessions over a four-month period is £995 + VAT per session, so £3,980+VAT in total, plus travel at cost if outside greater London.

D. My post-assignment promise 

Success rate is consistently high. However, I don’t helicopter in (ie eight hours and that’s it) and run to the hills once the four coaching sessions have ended. On conclusion of the four-session programme I go on to offer unlimited support by telephone or email for up to ten years, up until I think an extra session would be more beneficial – triggered just once by me when a candidate decided to quit their profession to become ordained.

* Name has been disguised

Schedule a 30-minute meeting, at no cost to you and without obligation:

Schedule a 15-minute telephone, without obligation:

Email robin.johnson@ovationxl.com – Mobile 07774 415561