• pic1
  • pic2
  • pic3
  • pic4
  • pic5
  • pic6

In control of emotions

(e.g. anger, conflict, impatience, frustration, etc)

Many people live a ‘Jekyll and Hyde’ existence; one moment calm and approachable and then switching to someone who comes across as frightening and out of control. Emotional conflict makes you extremely hard to work with. When people experience your anger and frustrations they may become overly defensive and, at best, only half listen to what you are saying which defeats the whole purpose of communication. There are better ways of providing honest feedback about under-performance and missed deadlines and that has to start with you.

Your new strengths and abilities

  • Knowledge of Transactional Analysis – Parent, Adult, Child speak.
  • Successful techniques to remain in control rather than allowing your old bad habit to kick in.
  • Able to turn around conflict into something positive.
  • Able to turn around frustration into a positive action plan that others around you want to buy in to.
  • Stronger relationships with your peers.

Did you know?

Research proves that angry people live shorter lives, as they put far too much stress on their hearts.

Who would benefit?

People who allow their emotions to get the better of them.

To discuss a current or potential need, contact Robin Johnson at OvationXL on 07774 415 561 or

Related themes



Leadership

Most successful managers are also successful leaders, motivating people towards achieving their organisation's strategic and commercial objectives. Many people are promoted purely because of their professional competence… …read more about this topic



Self awareness - understanding your impact on others

Self-awareness is one of the top scoring requests that OvationXL receive. Senior management may be unused to receiving candid feedback on their style and mannerisms… …read more about this topic



Adding value to help secure my future

As businesses constantly evolve, some people get left behind. Businesses constantly adapt to ever-changing markets, the threat of declining revenues, shorter product life cycles and the need for performance improvement efficiencies… …read more about this topic