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Building trust and ‘buy-in’ for ideas

Challenge the status quo and lead change

Leaders know only too well that their business can soon vanish off the map if they fail to respond to market forces. The one constant these days is change. As a successful leader you need a thorough understanding of ways to innovate. Communicating change in process or service should motivate rather than disrupt. Handled wrongly and your best staff and clients are going to block your ideas or may even walk; handled well and your staff remain loyal and your business is going to grow. Learn to create captivating reasons for people to choose to work with you rather than with the competition. Be active in helping your clients to appreciate new reasons to buy from you rather than from your rivals.

Common errors include:

  • Colleagues feel they have been left in the dark or outside your 'inner circle'.
  • Unnecessary levels of stress amongst staff leading to absenteeism and/or missed deadlines.
  • New processes badly communicated or introduced without proper risk assessment causing costly mistakes.
  • Constant change fatigue.
  • Failing to grasp how much time/training is required to carry an initiative through.
  • Motivation levels decrease whilst client complaints increase.
  • Cultural differences underestimated or handled insensitively.

Your new strengths and abilities

  • Identifying risks before making changes to processes or services.
  • Usaing a structured step-by-step change plan that helps avoid costly mistakes.
  • Leading colleagues using clear, articulate and timely communications.
  • Appreciation of 'hard' and 'soft' issues and how to handle them.
  • Techniques to gain 'buy-in' from colleagues are helping to build organisation-wide commitment.
  • Techniques to 'right size' (downsizing in 2010/11 though maybe for not much longer?) with the least amount of pain during moments of strategic change.
  • Techniques to counter resistance and turn aggression into positive acceptance to foster commitment to a change initiative.

Did you know?

Organisations that plateau in profitability are almost invariably going backwards. Change is a given in business. The ability to successfully lead organisations through change is a must for all great leaders.

Who would benefit?

Those tasked with ensuring that change is embraced in a positive way throughout your organisation and by external stakeholders.

To discuss a current or potential need, contact Robin Johnson at OvationXL on 07774 415 561 or

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